In accordance with articles 47 to 53 of book VI “Market practices and consumer protection” of the Code of Economic Law (CDE), the buyer has the right to notify SWEEL SRL, at the email address hello@sweel.com that he renounces the purchase, without penalty and without giving any reason, within fourteen (14) calendar days from the day after the day of delivery of the items. To do this, the consumer can use the withdrawal form.
The goods must be returned at the buyer’s expense within the same timeframe, undamaged, accompanied by a (copy) of the invoice / delivery note to:
SWEEL SRL – Chaussée de Vleurgat 15 – 1050 Bruxelles
Subject to compliance with the above provisions, SWEEL SRL will reimburse the items ordered for the amount shown on the order form, excluding shipping costs, within 14 days (SWEEL SRL may defer the reimbursement until recovery of the goods. , or until the consumer has provided proof of shipment of the goods, the date chosen being that of the first of these facts) following the date on which he is informed of the consumer’s decision to withdraw in accordance with article 49 of book VI “Market practices and consumer protection” of the CDE.
No refund can be made if the items are not perfectly intact.