If, unfortunately, your bike is stolen, proceed as you would in normal circumstances. Go to your local police station and follow normal procedure. Then, tell the agents the bike was equipped with a GPS tracker. On your app, you will be able to generate a police access code giving access to your bikes’ positions. The procedure is explained on the app. The police need to go to www.trackap.com/police and enter the code you provided them. The police will not be contacted automatically by generating this code. It will be up to them to handle the recovery of the bike. Recovery times will vary depending on the police’s priorities.